Greg: Sound Problems

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Postby James » April 28th, 2012, 2:04 pm

Well, I figured that I would make a separate thread since we are at the technical stage now and having issues setting it up. I will post links to each test stream so you can see whats going on, maybe you had these issues and have fixes for them.

We have the video up and the sound going, but we cannot seem to find the proper settings to clear up the sound. Currently I have two of your table mics and your exact mixer. The headset works correctly when plugged into the Mixer. I plan to buy 1 more table mic, 2 does not appear to be enough.

Going to try tinkering with settings while I record it and let you watch as the tweaks are made, maybe you can see my settings and show me where I am boobooing.

1. I have my headset rigged up and plugged into the mixer itself. Do you have yours running into the mixer and be able to talk on it and it sound off in the stream? I can currently hear in the headset but do not hear any sound when I speak into the headset microphone. http://www.twitch.tv/waycrossdnd/b/316475749

2. We have tried damned near every setting we can think of, and we have yet to find what to do to make the voices clear. Here we are testing only 1 microphone, he is holding it near his mouth to test settings and see if he can get a clear sound. The voice is like 8 inches from his mouth. Watch your volume level, there are times when the feedback is LOUD. http://www.twitch.tv/waycrossdnd/b/316476862 getting a LOT of reverberation and echo.

3. Now the mic is 3 feet from his mouth. http://www.twitch.tv/waycrossdnd/b/316477656

ok so it is obvious there is something horribly wrong here.

I do not suppose along with any thoughts you could do a stream of your mixer settings could you? I am wondering, could it be something set wrong in my PC? Hoping you have had these issues in your past and know how to fix them.
Suggestions?


edit: ok we figured out like a couple idiots that the feedback come back from speakers on the other PC. So that is corrected but we still have the echo and ... well here just listen, its nothing like yours so what have we got wrong here? http://www.twitch.tv/waycrossdnd/b/316483303 The mics are sitting on there sides because I forgot to order to the stands for them, so they have shock mounts but no stands.

here is some PC settings
We just stopped for the day until you look at our mess before we change anything.
http://www.damaja.org/Temp/1.jpg
http://www.damaja.org/Temp/2.jpg
http://www.damaja.org/Temp/3.jpg
http://www.damaja.org/Temp/4.jpg

Joe here says there is a program you can DL that allows you to look in my PC and see my settings. Not sure if you want to bother with that or not. Basically you are my only hope since I am simply mimicing what you have already done. i figure it works good for you, I should run the same thing. I do plan on getting a 3rd mic but not until I fix my mess I currently have.
James
 
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Re: Greg: Sound Problems

Postby Greg » May 3rd, 2012, 2:00 pm

Hey man.

I'm totally sorry about not replying to this sooner. I am an awful person!

I definitely have a lot of things for you to check that could be your issue, but I don't have time to type it all up right now. Some time I will do a stream for you showing all of the things I have set, which should help.

I mainly wanted to reply here letting you know that I haven't forgotten about you! This post has been open in a tab on my work computer ever since the day you posted it, waiting for me to have free time :(

Here are a couple quick suggestions:
1. In XSplit general settings, make sure you are setting your recording device as the mixer (should show up as USB Audio Codec)
2. In your XSplit settings for your TwitchTV channel, be sure your audio stream bitrate is set high enough. You want at least 96kbit and 44khz.
Greg
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Re: Greg: Sound Problems

Postby James » May 3rd, 2012, 3:36 pm

no dude, there is no hurry at all. I am just thankful you are taking the time to even bother helping me, thank you SO MUCH friend.

I have an update though, I am purchasing me a new computer that will do nothing but stream our D&D sessions.
Take a look at this and tell me if it will run Xsplit + a Webcam. The reason for me purchasing a all new PC is I was having to change so many sound settings on my gaming rig that it had my sound messed up on my gaming streams so this new PC will be 100% geared and set up for D&D streaming only.

http://www.newegg.com/Product/Product.a ... _-83108707


What worries me is on board sound and on board video instead of running actual sound and video cards.
I posted a thread on another forum, take a look at what was replied. http://forums.mtgsalvation.com/showthread.php?t=412570
reply when its good for you bud, no rush, I still havent bought the PC until I get info on if it will run what I want to run or not.
James
 
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Re: Greg: Sound Problems

Postby Greg » May 3rd, 2012, 4:31 pm

That machine should be A-OK. You're not really using your onboard sound card anyway because the mixer registers as its own sound device (because it's USB). The only thing you need a fancy sound card for these days is extremely high fidelity video gaming or blu-ray movie watching. For this it's more than enough.

The XSplit requirements say you need something with 3D acceleration, but I'm not exactly sure why. Integrated video cards are traditionally considered pieces of crap but that's only because of video gaming. For what you want to do I think you'll be completely fine.
Greg
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Re: Greg: Sound Problems

Postby James » May 3rd, 2012, 4:48 pm

Gonna ride with your smartness on this :)
Probably ordering that machine this weekend. When I get it and start hooking up, I will return if I need your expert help :) thanks Greg, YOU DA MAN


PS: Oh Snap! I forgot ... it's Thursday :)
James
 
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Re: Greg: Sound Problems

Postby Greg » May 14th, 2012, 2:02 pm

Hey James did you get your mixer question figured out? I sat down to answer it but I noticed the post was deleted! I hope that means you've got everything working perfectly :)
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Re: Greg: Sound Problems

Postby James » May 25th, 2012, 8:09 pm

I actually deleted the post because I went ahead and bought a new PC just for the streaming and waited on all the new mics and stands to arrive. Tomorrow me and my friend plan to try to test so questions should be soon for you. I have the sound semi working with my first mic, but getting a lot of background sound. Looking at the LED in the properties in sound I am getting a steady staticy sound which keeps 2 bars lit up all the time so got to find how to remove that first before going further.

ok Here we go.

Problem #1. When we plug Microphones into Line 1 and 2 on the Mixer we get power to the Microphones and they work properly. Line 3 on the Mixer that requires the male plug in we get no power to the mic (with phantom power turned on) so what are we doing wrong?


A VIDEO FOR GREG!!!
http://www.twitch.tv/waycrossdnd/b/319454149
Take a look, I think we covered everything for you right here.

The Machine I purchased for the streaming
http://www.newegg.com/Product/Product.a ... 6883108707

EDIT: I saw how you running a stream over the group and then a smaller box for the miniatures on the table. Are you running 2 seperate webcams on one PC?
James
 
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Re: Greg: Sound Problems

Postby James » June 2nd, 2012, 3:57 pm

bumping this to the top to grab Gregs attention.
The video is there for him in the above post, but twitch does not save them for all that long so hoping he sees it. Can someone let him know for me please? thank you.
James
 
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Re: Greg: Sound Problems

Postby Greg » June 2nd, 2012, 8:20 pm

First of all, huge apologies for this taking so long for me to get to! There have been some big happenings at work and I kept getting distracted. I know how frustrating dealing with this annoying audio stuff can be (it took a long time to get right and I (used to) do computer tech support for a living!)

I'm watching your video now and I'll type up responses as I go.

No I don't use a microphone from my headset. You could potentially do this IF your headphones has a standard 3.5mm microphone plug, which you should be able to plug in to one of your 1/4" line-in ports (with an adapter). I haven't tried this myself but I would expect it to work.

I noticed that you're using what appears to be a MultiMix 4, which only has two powered XLR ports. That mixer is only capable of powering two condenser mics, which explains why you haven't been able to get power to your third mic. I use a MultiMix 8, which has 4 XLR ports. I actually wish I could use more than 4 microphones, but I need to get a new mixer to do that because I can only use 4 condensers despite the mixer having 8 total lines. I wish I had better news for you about this one but sadly there's no way around it (other than using a non condenser mic, but I don't have any expertise there!)

Also, I do agree that something is odd about the overall sound quality. It doesn't sound like the audio is going through your condenser mics (you bought the same Behringer C-1s that I use, right?) I can rule out some things for you though: Your sound card (or integrated sound card in this case) has nothing to do with it. Because the mixer is USB, it's actually functioning as its own sound card and is therefore completely unrelated to your sound card.

When you listen to your own voices through the headphones plugged directly in to the mixer, does it sound just as poor quality, or is it nice and crystal clear? I'm going to assume that it sounds good there because if it doesn't then something fundamental is wrong and I'll need to think more about that.

So assuming that it sounds good in the headphones, here are my suggestions:

1. Make sure that the correct recording device is set in XSplit. On my computer the mixer shows up as "USB Audio Device" or something super generic like that. If you're lucky your mixer is a little smarter and will show up as Alesis MultiMix 4 or similar. Here's where you set that:
Image

2. Make sure that your broadcast settings have the sound quality set to something good. The defaults in XSplit, at least back when I set it up, were really low. You're going to want 44khz at somewhere around 96kbps. Here's where you set that:
Image

If you don't know how to get to any of those windows let me know and I'll be happy to help.


Finally, I'd like to share a very recent discovery with you that I made that increased my own sound quality by a bit. I only recently realized that for the best sound quality, you want the main output on the mixer to be as loud as possible, and you need to turn down the gain on the mixer's audio device in Windows to make it not peak like crazy. I set the mixer's level to 10% in Windows. The tricky thing here is that the slider in XSplit controls the level of the audio device, but not the other way around. Here's a screenshot showing what I'm talking about:
Image

I like to open the Properties dialog you see there, and then use the woefully inaccurate slider in XSplit to get the level to show up as close to 10 as possible. As you can see here, 11 was the best I could do. Then to figure out how to set the mixer settings right, I do this:
1. Crank the Main out ("MAIN VOL") all the way to the max.
2. Adjust the gain on the microphone as high as possible such that the little red "CLIP" light never lights up even when you yell like crazy. I get lincoln to pretty much scream in his seat so I can set this right. Start low and keep raising it until you see the light flickering, then pull it back like 10%.
3. For the "LEVEL" of the microphone, this is just a matter of making it sound good in the stream. Too high and you'll clip which is bad, and too low and it'll be too quiet! This just takes some experimenting with. Best if you get someone with sensitive ears to listen to the stream and tell you what sounds best.


Check those things, let me know if any of them are helpful, and I'd be happy to keep plugging away at figuring out how to make it better! I want to promise that I won't take as long next time, but I'm in LA at E3 June 4-7, and then backpacking June 8-10! I will do my best though :)
Greg
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Re: Greg: Sound Problems

Postby James » June 2nd, 2012, 9:56 pm

stop saying you are sorry hehe I am lucky to get any help at all so I take what I can get and thanks again for the assists.

#1 it is super late here so I will not read through this and run checks tonight, will start tomorrow.
#2 I cannot believe I bought the wrong mixer, I could have sworn that mixer was the same as yours is grrrr so not I gotta pick a new mixer up in the near future. As I said I will not read this till tomorrow, but if you havent listed your mixer that you use, could you link it for me so I can pick it up please? Looking at this on Amazon - http://www.amazon.com/Alesis-MultiMix-8 ... 622&sr=8-1 lemme know if this is the one.

You asked about the Mics I bought, here is what I am using. pretty sure they are what you use as well.
Gonna just post links to the pics because the pictures are huge and it would just clutter the thread up so here are links to the Mics.
http://www.damaja.org/Temp/Mic1.JPG
http://www.damaja.org/Temp/Mic2.JPG
http://www.damaja.org/Temp/Mic3.JPG

Late night PS before I get to bed: It is probably good you are going to be away for like a week, because I am going to order the new Mixer Monday so it will probably be a week before it gets here anyways.


Will be checking back soon.
thanks so much again
James
 
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Re: Greg: Sound Problems

Postby James » June 10th, 2012, 10:23 am

Alright, Greg should be getting back soon so I figured I would bump this to the top for him. basically if you could Greg, lemme know the exact mixer you have, is it the linked one I did. If you can if Mine isn't right, go to Amazon and link me the correct Mixer.
James
 
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Re: Greg: Sound Problems

Postby Greg » June 11th, 2012, 7:40 pm

Yup that's the one! That'll limit you to 4 powered microphones. It's certainly not the be-all-end-all of mixers, and there are probably better ones out there that would work, but that's the only one I've used so I can vouch for it (plus it's not absurdly expensive.)

Also, the "FX" features of this mixer are worthless for D&D use. I checked to see if there was a non-FX version, and strangely there seems to be but it's way more expensive!

So yeah, that's the one!

EDIT: Actually wait! I think that might actually be a slightly different mixer. I'm pretty sure I have the USB 2.0 one which is this: http://www.amazon.com/Alesis-Multimix-U ... Multimix+8

However, I don't really know the difference. Looks like the USB 2.0 version is supposed to be able to send 8 channels individually to the computer, which is a feature I have always wanted but never gotten to work. So I don't know which one to tell you to get! The one you linked is cheaper and SHOULD be just fine.
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Re: Greg: Sound Problems

Postby James » June 12th, 2012, 1:37 pm

ok fine then I will order the first one seeing as it is 1/2 the price hehe I have already sunk 1k into this setup so I am ready to finish spending money. Once I order this mixer and it arrives ... I will create a NEW THREAD for you if and when I have any issues. thanks Greg, you the man!
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